Referencehttps://www.tenforums.com/general-support/98125-dot-matrix-printer-stopped-working-after-update.html
Dot Matrix Printer Stopped Working After Update
Hi, I'm new here. Desperate to make a thread regarding this issue.
Yesterday (15 November 2017), I installed an update
2017-11 Update for Windows 10 Version 1703 for x64-based Systems (KB4049011)
2017-11 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4048954)
And bunch of other Microsoft Office update. But I think one of these update is the main culprit of my problem.
Today, my dot matrix printer Epson LX-310 can't print any work document.
Switching to other non dot-matrix printer will print without any
problem. Tried with POS printer and inkjet printer.
I tried with my other work computer which got updated too, and this
problem persists. First I think my LX-310 is faulty, but after testing
with my Epson LX-300, same problem happened. When I tried with a laptop
runs Win10 that didn't upgraded yet, it prints without any problem.
The document will sit in queue, and then dissappear, indicating that it
has finished printing. But printer doesn't move. Connection using USB.
My PC didn't have print port.
Anyone experienced this problem? Is there any workaround, since these updates can't be uninstalled.
This problem is ruining my work since I can't print any invoice.
Thank you.
Edit for additional note: Drivers already up to date. No problem in driver.
No comments:
Post a Comment