https://ssd-pub.scp.trendmicro.com/ssd/en_US/html/service_notification.html?service=wfbs-svc&data_center=sjc1&lang=en_US
| Start time: | 2021-01-16 08:00 +08:00 |
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| Estimated End Time: | 2021-01-21 07:55 +08:00 |
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| Purpose: | [Advisory] Disabling TLS 1.0/1.1 for Worry-Free Business Security Services (WFBS-SVC) |
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| Impact: | Summary:
Transport Layer Security (TLS) 1.0 and 1.1 will no longer be supported. All endpoints will be required to support TLS 1.2 after this date in order to function properly with Worry-Free Business Security Services (WFBS-SVC). Otherwise, backend servers will refuse agent connections using these protocols from that date resulting to failure of client to synchronize the product configuration and status. Please refer to the table below for the schedule of this change.
Region: Europe, Middle East, Africa
Date and Time (UTC) Los Angeles Berlin Tokyo
2021/01/16, 04:00 Fri 20:00 Sat 05:00 Sat 13:00
Region: United States, Latin America Regions, Japan, APEC, Others
Date and Time (UTC) Los Angeles Berlin Tokyo
2021/01/30, 12:00 Sat 04:00 Sat 13:00 Sat 21:00
The reason for this implementation is for security enhancement because these are out-of-date protocols that may contain security vulnerabilities. Trend Micro recommends users to upgrade their environments which supports at least TLS 1.2. Below is the list of OS versions which cannot support TLS 1.2 when TLS 1.0/1.1 is disabled.
• Win Home Server Service Pack 2
• Win SBS 2003 Service Pack 2
• Win SBS 2008 Service Pack 1
• Win SBS 2008 Service Pack 2
• Win Server 2003 Dodatek Service Pack 2
• Win Server 2003 R2 Dodatek Service Pack 2
• Win Server 2003 R2 Service Pack 1
• Win Server 2003 R2 Service Pack 2
• Win Server 2003 Service Pack 1
• Win Server 2003 Service Pack 2
• Win Server 2003 Service Pack 3
• Win Server 2008 Service Pack 1
• Win Server 2008 Service Pack 2
• Win Vista
• Win Vista Service Pack 1
• Win Vista Service Pack 2
• WinXP Dodatek Service Pack 3
• WinXP Service Pack 2
• WinXP Service Pack 3
If you have any questions or concerns, please contact Technical Support (https://success.trendmicro.com/contact-support) or your assigned Customer Service Manager.
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