Microsoft 365 Admin Exchange Port to Check DNS Record then Go to My Domain Portal to Add the DNS Record

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AI Overview

To check your DNS records for Microsoft 365 Business, sign in to the Microsoft 365 admin center and navigate to Settings > Domains. Select your domain to view the required TXT, MX, and CNAME records needed for services like email. The records must generally be added at your domain registrar's website. 

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Steps to Check DNS Records in Microsoft 365

Sign in to the Admin Center.

Go to Settings > Domains in the left navigation pane.

Select the domain (e.g., contoso.com) you want to check.

Click DNS records to view the required settings. 

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Where to Manage DNS Records

If you purchased the domain through Microsoft: You can manage DNS records within the Microsoft 365 Admin Center under the Domain settings.

If you purchased through a third party (e.g., GoDaddy, Namecheap): You must log in to that registrar's website to add or edit DNS records.

Troubleshooting: If services are not working, check the DNS status in the admin center, which will list required fixes. 

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Key DNS Record Types to Check

MX Record: Routes email to your inbox.

CNAME Record: Used for Autodiscover (connecting Outlook).

TXT Record: Verifies domain ownership and helps with security (SPF). 

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